Natural language processing (NLP) is a branch of artificial intelligence (AI) that analyzes human language and lets people communicate with computers. The NLP system is like a dictionary that translates words into specific instructions that a computer can then carry out.
NLP uses contextual analysis to help machines predict what you intend to say, as with your smartphone’s text suggestions. It also teaches a chatbot to interpret your words logically, so it can understand and even engage you in lively conversation.
Read More about Natural Language Processing
There are seven steps in making NLP work and the technology is useful in various industries. Find out what these are in the next sections.
What Are the Steps in Natural Language Processing?
NLP focuses on enabling computers to understand, interpret, and generate human language. The steps involved in it can vary, depending on the specific application, but some common steps include:
- Corpus creation: The first step in NLP is to create a corpus of text data that the computer can analyze. A corpus is a large collection of text documents, such as books, articles, or web pages. The corpus should be representative of the language and domain that the NLP system is being designed for.
- Tokenization: The next step is to break down the text data into individual words, phrases, or sentences. This process is called “tokenization.” Tokenization makes it easier for the computer to analyze the text and extract meaning from it.
- Part-of-speech tagging: Part-of-speech tagging is the process of identifying the grammatical parts of each word in a text. For example, identifying whether a word is a noun, a verb, or an adjective. It is important for the computer to understand the structure of a sentence and the relationships between words.
- Named entity recognition (NER): NER is the process of identifying and classifying entities in a text, such as people, organizations, and locations. It is important for tasks, such as information extraction and sentiment analysis.
- Parsing: Parsing is the process of analyzing the structure of a sentence to determine its grammatical structure. It involves identifying the subject, verb, object, and other components of a sentence.
- Sentiment analysis: Sentiment analysis is the process of determining the emotional tone of a text. It can involve identifying positive or negative sentiment, as well as more nuanced emotions, such as anger, joy, or sadness.
- Machine translation: Machine translation is the process of automatically translating text from one language to another. It involves using NLP techniques to understand the structure and meaning of the original text, and then generating a translation that conveys the same meaning in the target language.
Overall, the steps involved in NLP can be complex and involve a wide range of techniques and tools. However, advances in machine learning (ML) and AI are making it easier than ever to develop powerful NLP systems that can analyze and interpret human language with a high degree of accuracy.
What Are Real-World Applications of Natural Language Processing?
NLP has many real-world applications across different industries. Some of the most common applications are:
- Chatbots and virtual assistants: NLP techniques are used to build chatbots and virtual assistants that can interact with users using the natural language. These systems are used in customer service, healthcare, banking, and other industries to provide 24 x 7 support and improve customer experience.
- Sentiment analysis: NLP techniques are used to analyze social media posts, customer feedback, and other text data to determine the sentiment of the writer. This information can be used by businesses to understand customer preferences and improve their products and services.
- Language translation: NLP techniques are used to translate text from one language to another. It is used by businesses that operate in multiple countries and need to communicate with customers and employees who speak different languages.
- Speech recognition: NLP techniques are used to build speech recognition systems that can convert spoken language into text. These systems are used in voice assistants, transcription services, and other applications.
- Text summarization: NLP techniques are used to summarize long text documents, such as news articles or research papers, into shorter summaries that capture their main points.
- Information extraction: NLP techniques are used to extract relevant information from unstructured text data, such as emails, social media posts, and news articles. This information can be used for tasks, such as lead generation, market research, and risk analysis.
- Text classification: NLP techniques are used to classify text data into different categories, such as spam versus non-spam emails or positive versus negative reviews. This information can be used to automate tasks, such as email filtering, content moderation, and sentiment analysis.
In sum, NLP has a wide range of real-world applications that are helping businesses to automate tasks, improve customer experience, and gain valuable insights from text data.
Key Takeaways
- NLP is a branch of AI that analyzes human language and lets people communicate with computers. Think of an NLP system as a dictionary that translates words into specific instructions that a computer can then carry out.
- NLP has seven steps, namely, corpus creation, tokenization, part-of-speech tagging, NER, parsing, sentiment analysis, and machine translation.
- Several industries, including customer service, healthcare, banking, and marketing, benefit from NLP applications like chatbots and virtual assistants, sentiment analysis, language translation, speech recognition, text summarization, information extraction, and text classification.
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