User experience (UX) describes how using a product or service affects the customer. It includes the person’s opinions, feelings, and attitude about the experience. If the UX is pleasant, productive, and memorable for the user, there is a good chance that they will continue patronizing the product.
A UX that anyone can relate with is the dining experience offered by a posh restaurant. If they pay attention to all the details and you leave the place with a smile on your face, then you’ve just had a positive UX.
Other interesting terms…
