IP PBX, short for “Internet Protocol Private Branch Exchange,” is a telephony system that uses IP technology to manage and route calls within an organization or a company. It enables using IP networks instead of traditional analog or digital phone lines for voice communication.
An IP PBX system consists of a server, IP phones or softphones, and a network switch. The server manages call routing, queuing, voicemail, conferencing, and other telephony features. Employees use IP phones or softphones to make and receive calls. The network switch connects the IP phones to the server.
IP PBX is a cost-effective solution for businesses, as it eliminates the need for traditional phone lines and reduces long-distance and international call charges. It also provides advanced features like voicemail-to-email, call recording, call reporting, and integration with other business applications.